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IP & Network Discovery Failures

This page outlines how to troubleshoot issues when the OV80i camera does not appear on the network or respond at its expected IP address.

Quick Tip: The default IP address is 10.250.0.100. Open this address in a browser — no port number needed.

⚠️ Common Symptoms​

  • Camera not accessible at 10.250.0.100
  • Web browser returns connection error
  • No ping response from the camera
  • ipcfg utility (Linux) does not detect the device
  • Router/switch does not show the camera on the network

Step-by-Step Troubleshooting​

1. Confirm Camera Power & LED Behavior​

Check the LEDs on the top panel of the camera:

LEDColorMeaning
Power Status🟢 GreenPowered on (normal)
🔴 RedPower Fault
Ethernet Status🟠 OrangeEthernet connected/active

If no LEDs are on or the Power LED is Red, see [Troubleshooting Power Issues].

  • Use the official M12 to RJ45 Ethernet cable
  • Try a different router/switch port
  • Look for blinking or solid LEDs on both the camera and switch

3. PC Network Configuration​

  • Disable Wi-Fi and other network interfaces
  • Set your Ethernet IP manually:
    • Example: 10.250.0.10
    • Subnet: 255.255.255.0
  • Open a browser and go to: http://10.250.0.100
  • Try: ping 10.250.0.100 from a terminal

4. Browser Compatibility Check​

Try accessing http://10.250.0.100 using:

  • Google Chrome (recommended)
  • Microsoft Edge (stable and Chromium-based)
  • Apple Safari: may block local network access by default.
    • Go to Safari → Preferences → Privacy → Disable "Prevent cross-site tracking" temporarily
  • Clear your browser cache or try incognito/private mode if pages don't load
  • Do not add :5000 to the URL — it is not required

5. Direct PC-to-Camera Connection​

To eliminate switch/router issues:

  1. Connect the camera directly to your PC via Ethernet
  2. Set your PC IP to 10.250.0.10
  3. Access the camera at http://10.250.0.100

6. Use Wireshark to Discover Unknown IP​

If the camera IP was changed:

  1. Install Wireshark
  2. Start capturing on your Ethernet interface
  3. Look for packets from a MAC address that matches your camera
  4. Use the discovered IP address in your browser

7. Use ipcfg (Linux Only)​

📁 Tool path: /opt/sdk/bin/ipcfg

bash
CopyEdit
ipcfg --nic-list
ipcfg -C GetInfo --remote-mac <MAC>
ipcfg -C ChangeNetwork STATIC 10.250.0.100 255.255.255.0 10.250.0.1

Still Not Found?​

  • Try another PC and known-good cable
  • Press the Reset button (top-right) to reboot
  • Ensure firmware flash (if any) completed successfully
  • Connect via Micro-USB and browse to http://192.168.55.1 (emergency access regardless of Ethernet config)
  • Contact Overview Support with:
    • Your PC's IP config
    • Cable part number used
    • LED behavior and network trace
ItemPart NumberDescription
M12 to RJ45 Ethernet Cable1700034091-11Rugged 3 m Ethernet cable
Power & DIO Cable1700033944-01Required for camera power & I/O

🔗 See Also​